Is there such a thing as a good fight? The willingness to embrace conflict and turn a bad fight into a good one is a hallmark of a great leader. And if you want to learn, there are steps you can take to help turn negative conflicts into creative opportunities.

These 10 steps can provide a roadmap to lead you skillfully through using conflict to generate creativity. While you may not need to use all ten for every situation, it's good to review them before you try to resolve an issue. Review the 10 steps.

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Does a chill creep up your spine when you hear the words "office politics"? Business coach, Starla Sireno provides some practical tips for keeping office politics positive. Watch now.

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