Had to clarify the request a couple times before they had enough to work with. Not sure if that was on my end or theirs. End result was usable, supplier delivered on time. Would probably use again if I put more detail in the initial request.

I reviewed the final recommendation myself. Supplier was legitimate, pricing was in a reasonable range, nothing suspicious. My operations lead was happy with the outcome. I'd use them again for the right kind of request

First time was a test. Small request, specific material, tight quantity. They got it right. Second request was more complicated and they still handled it without a lot of back and forth on my end. No complaints

Outside our normal category, no contacts, no idea where to start. Submitted the request, they asked a few clarifying questions, came back with something workable. They did the part I wouldnt have known how to do.