Dereck Bridger — Sep 21, 2026
Our shower water had become unpredictable. It would start out at the right temperature but gradually turn lukewarm much sooner tha…
Our shower water had become unpredictable. It would start out at the right temperature but gradually turn lukewarm much sooner than it used to. The water heater was still heating, so I was surprised to find out that the dip tube had cracked inside the tank. The tube wasn't directing incoming cold water properly, which was reducing the amount of usable hot water. Replacing it corrected the problem without requiring a new water heater. Afterward, the system was tested and the hot water stayed consistent. The repair was a great solution to a problem that had been frustrating us for several weeks.
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Our shower water had become unpredictable. It would start out at the right temperature but gradually turn lukewarm much sooner than it used to. The water heater was still heating, so I was surprised to find out that the dip tube had cracked inside the tank. The tube wasn't directing incoming cold wa…
Our shower water had become unpredictable. It would start out at the right temperature but gradually turn lukewarm much sooner than it used to. The water heater was still heating, so I was surprised to find out that the dip tube had cracked inside the tank. The tube wasn't directing incoming cold water properly, which was reducing the amount of usable hot water. Replacing it corrected the problem without requiring a new water heater. Afterward, the system was tested and the hot water stayed consistent. The repair was a great solution to a problem that had been frustrating us for several weeks.
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John Bennett — Sep 13, 2026
The exhaust vent blockage was a problem we never would have been able to diagnose ourselves. Our water heater had started acting d…
The exhaust vent blockage was a problem we never would have been able to diagnose ourselves. Our water heater had started acting differently, so we scheduled an inspection. The technician checked the appliance and followed the exhaust system until he found a blockage restricting the vent. He explained what he found and why it needed to be corrected. After clearing the obstruction, he inspected the venting path and made sure everything was properly connected before testing the unit. I really liked how thorough the technician was. He didn't just solve the immediate problem; he made sure the surrounding system was checked as well. The entire appointment was handled professionally, and the work area was left clean. I highly recommend Water Heater El Lago TX.
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The exhaust vent blockage was a problem we never would have been able to diagnose ourselves. Our water heater had started acting differently, so we scheduled an inspection. The technician checked the appliance and followed the exhaust system until he found a blockage restricting the vent. He explain…
The exhaust vent blockage was a problem we never would have been able to diagnose ourselves. Our water heater had started acting differently, so we scheduled an inspection. The technician checked the appliance and followed the exhaust system until he found a blockage restricting the vent. He explained what he found and why it needed to be corrected. After clearing the obstruction, he inspected the venting path and made sure everything was properly connected before testing the unit. I really liked how thorough the technician was. He didn't just solve the immediate problem; he made sure the surrounding system was checked as well. The entire appointment was handled professionally, and the work area was left clean. I highly recommend Water Heater El Lago TX.
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Dereck Ryland — Sep 06, 2026
I was very happy with the service we received for our noisy water heater. The unit had started producing a loud rumbling sound tha…
I was very happy with the service we received for our noisy water heater. The unit had started producing a loud rumbling sound that could be heard throughout the house whenever it was heating. The technician inspected the tank and explained what was causing the unusual noise. He completed the necessary maintenance and carefully tested the water heater afterward. The difference was obvious, and the heater is much quieter now. I appreciated the technician's professional attitude, detailed inspection, and clear communication. Instead of making the situation sound worse than it was, he explained the issue honestly and focused on getting the system back to normal operation.
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I was very happy with the service we received for our noisy water heater. The unit had started producing a loud rumbling sound that could be heard throughout the house whenever it was heating. The technician inspected the tank and explained what was causing the unusual noise. He completed the necess…
I was very happy with the service we received for our noisy water heater. The unit had started producing a loud rumbling sound that could be heard throughout the house whenever it was heating. The technician inspected the tank and explained what was causing the unusual noise. He completed the necessary maintenance and carefully tested the water heater afterward. The difference was obvious, and the heater is much quieter now. I appreciated the technician's professional attitude, detailed inspection, and clear communication. Instead of making the situation sound worse than it was, he explained the issue honestly and focused on getting the system back to normal operation.
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Jeremy Malcolm — Aug 30, 2026
The water heater wasn't operating the way it normally does, and the technician found the problem in the exhaust vent. There was an…
The water heater wasn't operating the way it normally does, and the technician found the problem in the exhaust vent. There was an obstruction restricting the airflow. He cleared it carefully, checked the venting system, and tested the heater afterward. Very satisfied with Water Heater El Lago TX.
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The water heater wasn't operating the way it normally does, and the technician found the problem in the exhaust vent. There was an obstruction restricting the airflow. He cleared it carefully, checked the venting system, and tested the heater afterward. Very satisfied with Water Heater El Lago TX.
Cyrus Kenneth — Aug 16, 2026
I was impressed by the technician's knowledge and attention to detail. He inspected my water heater and found sediment buildup at …
I was impressed by the technician's knowledge and attention to detail. He inspected my water heater and found sediment buildup at the bottom of the tank. He explained the issue, flushed the tank, and tested everything afterward. The unit is much quieter now.
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I was impressed by the technician's knowledge and attention to detail. He inspected my water heater and found sediment buildup at the bottom of the tank. He explained the issue, flushed the tank, and tested everything afterward. The unit is much quieter now.
Milan Brandon — Aug 09, 2026
Excellent experience with the repair. The technician took his time to determine why the pilot wasn't staying lit instead of simply…
Excellent experience with the repair. The technician took his time to determine why the pilot wasn't staying lit instead of simply restarting it. Once the faulty component was repaired, he tested everything carefully and confirmed that the heater was functioning normally.
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Excellent experience with the repair. The technician took his time to determine why the pilot wasn't staying lit instead of simply restarting it. Once the faulty component was repaired, he tested everything carefully and confirmed that the heater was functioning normally.
Duke Bellamy — Jul 29, 2026
Our older water heater had become extremely noisy, and we thought replacement was the only option. The technician inspected the sy…
Our older water heater had become extremely noisy, and we thought replacement was the only option. The technician inspected the system, removed the sediment buildup, and restored the heater to quiet operation. Honest service that saved us a lot of money.
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Our older water heater had become extremely noisy, and we thought replacement was the only option. The technician inspected the system, removed the sediment buildup, and restored the heater to quiet operation. Honest service that saved us a lot of money.
Eric Benson — Jul 20, 2026
I thought I would need to replace my entire water heater after it stopped working, but the technician found that faulty wiring was…
I thought I would need to replace my entire water heater after it stopped working, but the technician found that faulty wiring was the only problem. He repaired the damaged connections and restored the unit back to normal operation. His honest diagnosis saved me a lot of money, and I truly appreciate his professionalism. I highly recommend Water Heater El Lago TX.
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I thought I would need to replace my entire water heater after it stopped working, but the technician found that faulty wiring was the only problem. He repaired the damaged connections and restored the unit back to normal operation. His honest diagnosis saved me a lot of money, and I truly appreciat…
I thought I would need to replace my entire water heater after it stopped working, but the technician found that faulty wiring was the only problem. He repaired the damaged connections and restored the unit back to normal operation. His honest diagnosis saved me a lot of money, and I truly appreciate his professionalism. I highly recommend Water Heater El Lago TX.
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Dillon Legacy — Jul 12, 2026
I was concerned when I noticed water leaking from the top of my water heater because I thought the entire unit might be damaged. T…
I was concerned when I noticed water leaking from the top of my water heater because I thought the entire unit might be damaged. The technician inspected it carefully and found that the problem was a failing connector. He repaired it without unnecessary replacements and saved me a lot of money. His honesty and expertise were greatly appreciated.
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I was concerned when I noticed water leaking from the top of my water heater because I thought the entire unit might be damaged. The technician inspected it carefully and found that the problem was a failing connector. He repaired it without unnecessary replacements and saved me a lot of money. His …
I was concerned when I noticed water leaking from the top of my water heater because I thought the entire unit might be damaged. The technician inspected it carefully and found that the problem was a failing connector. He repaired it without unnecessary replacements and saved me a lot of money. His honesty and expertise were greatly appreciated.
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Eliseo Enrique — Jul 01, 2026
I thought my water heater was reaching the end of its life because it kept overheating. Thankfully, the technician found that the …
I thought my water heater was reaching the end of its life because it kept overheating. Thankfully, the technician found that the issue was limited to a worn thermostat and a small wiring problem. Both were repaired quickly, saving me the expense of replacing the entire unit. Excellent service and honest recommendations.
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I thought my water heater was reaching the end of its life because it kept overheating. Thankfully, the technician found that the issue was limited to a worn thermostat and a small wiring problem. Both were repaired quickly, saving me the expense of replacing the entire unit. Excellent service and h…
I thought my water heater was reaching the end of its life because it kept overheating. Thankfully, the technician found that the issue was limited to a worn thermostat and a small wiring problem. Both were repaired quickly, saving me the expense of replacing the entire unit. Excellent service and honest recommendations.
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