Sanders K-9 Inn, Inc

MY DOG WAS KILLED HERE. My family and I boarded our two dogs in hopes that they’d be in a safe place for a weekend away. I showed up to find my little yorkie was killed by a dog double her size.. We received no calls phone calls about the incident. I had to find out when I walked in to take them hom…

MY DOG WAS KILLED HERE. My family and I boarded our two dogs in hopes that they’d be in a safe place for a weekend away. I showed up to find my little yorkie was killed by a dog double her size.. We received no calls phone calls about the incident. I had to find out when I walked in to take them home. Later found out she was killed the morning before due to negligence. Think, how can a 25lb dog be contained with other pups who are 10lbs or less let alone not having anyone on site to stop the fighting. They reported on video camera that they were playing, yet there’s an obvious difference between the two. We were also told mixed up stories from the staff. One was that it looked like they were playing on the video camera, the next time they said there were no footage due to that play area having a blind spot.. I asked to see our dog and was told they didn’t know where the body was.. yet was also told the staff put ice on her deceased body the previous night. They were preventing us from seeing those conditions! While all this was happening we could not get ahold of the owner, let alone he never ever contacted us during this whole situation nor to follow up afterwards. We were allowed to see our little London until later that night when we called in a cremation company to come pick up her body. The owner was finally at the facility and before talking to us, he was asking the worker how to make her body look presentable.. Obviously the owner does not know how to run a professional business let alone doggy care! We found our poor little London in a storage box stuffed with blankets and ice strewn and melting over her dead body. Not even the decency to put ice bags to keep her body dry.. Talking to the owner all we felt was lack of compassion, lack of responsibility, and lack of care for this nightmare we were enduring. Not to mention we still haven’t been reimbursed for their stay and a future one we’ve booked for Christmas. No phone calls received. We’ve been nothing but ignored and left with no compassion for a family member we so tragically lost. A terrible way to lose an animal. She did not deserve to go this way.. being locked God knows where without us even knowing. DON’T LET WHAT HAPPENED TO US HAPPEN TO YOU. If you love your pups please please don’t bring them here. Also for discretion, please read the other reviews. We have found other incidents and another on google reviews that someone else’s pup was killed too!