NVB Contracting LLC

After the 3 feet of snow in Winter 2016, we noticed internal leaking in our home that pointed to a compromised roof. We contacted NVB to assist us with an insurance-claim estimate and repair. Every step of the process was professionally handled, politely done, and explained thoroughly to our satisf…

After the 3 feet of snow in Winter 2016, we noticed internal leaking in our home that pointed to a compromised roof. We contacted NVB to assist us with an insurance-claim estimate and repair. Every step of the process was professionally handled, politely done, and explained thoroughly to our satisfaction. We were assisted through every step of the process. All questions, no matter how small or silly, were fielded and explained. Everyone was prompt, had a professional, competent look and demeanor, and did excellent work exactly as promised. The owner made a couple of extra recommendations that were affordable and sensible (he was not up-selling us just to squeeze a buck out of it.) He explained all the reasons in detail, and we had veto power if we had wished it. The interior repairs actually looked nicer than the rooms originally did! You cannot even see a single flaw in either ceiling now. Everyone was gentle with our belongings (some we moved aside, some were delicate or antiques). They were in and out for the room repair in a day. We had no issues being able to communicate clearly and correctly with the owners, insurance people, or repair workers. I hope our roof holds for decades to come, but I wouldn't hesitate to call this company again, should we need them. You can trust them to do the job correctly, the first time.