Short version - good color consult, poor quality, poor communication, does not do what was agreed upon, Jeff (owner) disappears after day one except to collect, and does not honor the warranty. Long version - We selected PBJ based on Google reviews and the color consult. The color consult was a positive and we're happy with the colors. Unfortunately, the quality of the work and lack of engagement and communication from Jeff was very disappointing. I'm guessing the overall positive reviews come from exterior paint jobs and I could see how PBJ may be better suited for that work. For our interior job, involving trim and finer detail work, they completely missed the mark. Scheduling was very difficult as we had to vacate the house. Despite agreeing to a general timeframe, we could not get Jeff to commit to a start date until basically the day before they wanted to start. Nearly everything I discussed with Jeff during the estimate and on day one of the job, did not get communicated effectively to the crew and they did whatever they wanted. The work overall was very sloppy. As an example, Jeff told me they would take the doors down and spray them. I even made room in my garage at this request. Instead, they rolled/brushed them while hung, without taking off any hardware and got paint on doorknobs and hinges. They came back out to try to clean the hardware, but only did a portion of the work and got annoyed when I had them back out again, and even still, I keep finding paint on hardware that I missed originally. They also got paint on most of the light switches and outlets. In one case, they forgot to take off the outlet cover, so instead of taking the time to take it off, they just painted around it. They got paint on my newly refinished hardwoods and cabinets. Again, they came back out to try to scrape it off, but it was not effective, leaving unclean lines and an overall sloppy appearance. Jeff was very engaging during the estimate and on day one. Despite the numerous issues noted above, we never saw him again. He never did any sort of walkdown and the only time he proactively communicated with us was to collect payment. Fast forward 3 months, we are already experiencing issues with the "repairs" they performed. For example, we have a corner where the drywall tape had failed. We talked to Jeff about it both during the estimate and on day one and he said they could fix it. Their fix was to spackle it, so of course it has already broken away again in the exact same spot. When I asked him to fix it under the so-called warranty (and followed up multiple times over a month before he responded), he refused saying it was caused by settling. This is an interior wall on a 13-year-old house. He also claimed his supervisor had emailed me about it, but he never did.

The house looks definitely amazing to thank you for hanging up curtains I never believed you would do that. Everything is so neat and I am so pleased with the result much nicer than I ever anticipated.PBJ Painting did a great job--both interior and exterior painting. A professional!

Pbj was very easy to work with. He came in and gave a very extensive estimate and explained how his team generally works. Even though we decided to cut back fairly a bit and not get all the rooms painted that we had initially planned and gotten the calculate for, Pbj was still willing to do the job. The quality and reliability of the whole company are the best. I would never use any other paint company.