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Dayna Reid — Sep 13, 2024
Having leaders like Mike raise their voice to clients who ask for food to be remade is not ok. He was rude and told me their poor …
Having leaders like Mike raise their voice to clients who ask for food to be remade is not ok. He was rude and told me their poor food quality was "user error". He told me not to come back bc my expectations are too high. I simply asked for fresh food. Do better, O Charley's!
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Having leaders like Mike raise their voice to clients who ask for food to be remade is not ok. He was rude and told me their poor food quality was "user error". He told me not to come back bc my expectations are too high. I simply asked for fresh food. Do better, O Charley's!
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Kathleen Brewer — Sep 03, 2023
Went to O'Charlies in Hickory, NC such a bad experience. The 5 plates for rolls were all dirty, when mentioned to server she just …
Went to O'Charlies in Hickory, NC such a bad experience. The 5 plates for rolls were all dirty, when mentioned to server she just took them without saying a word. Then rolled silverware had dried food on not just one but several, told different server who brought out food again said nothing just brought more. Chicken tenders burnt and tough. Spent $83 for meal that couldn't eat because sick from dirty dishes. Other tables were sending dishes back to. Something needs to be done that is disgusting. Never go back again.
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Went to O'Charlies in Hickory, NC such a bad experience. The 5 plates for rolls were all dirty, when mentioned to server she just took them without saying a word. Then rolled silverware had dried food on not just one but several, told different server who brought out food again said nothing just bro…
Went to O'Charlies in Hickory, NC such a bad experience. The 5 plates for rolls were all dirty, when mentioned to server she just took them without saying a word. Then rolled silverware had dried food on not just one but several, told different server who brought out food again said nothing just brought more. Chicken tenders burnt and tough. Spent $83 for meal that couldn't eat because sick from dirty dishes. Other tables were sending dishes back to. Something needs to be done that is disgusting. Never go back again.
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George Long — May 31, 2023
I don't understand if O'Charley's comes out with specials on their gift card or their ecards are sending you a $5 coupon and you b…
I don't understand if O'Charley's comes out with specials on their gift card or their ecards are sending you a $5 coupon and you being a good customer a frequent customer that buys all this up why in the world would they want to penalize you for using these and not give you a free pie on free pie Wednesday what is the meaning of free pie Wednesday doesn't matter how you pay or what coupon you use you should be able to get a free pie on wednesday.
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I don't understand if O'Charley's comes out with specials on their gift card or their ecards are sending you a $5 coupon and you being a good customer a frequent customer that buys all this up why in the world would they want to penalize you for using these and not give you a free pie on free pie We…
I don't understand if O'Charley's comes out with specials on their gift card or their ecards are sending you a $5 coupon and you being a good customer a frequent customer that buys all this up why in the world would they want to penalize you for using these and not give you a free pie on free pie Wednesday what is the meaning of free pie Wednesday doesn't matter how you pay or what coupon you use you should be able to get a free pie on wednesday.
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arthur smith — Jan 21, 2023
Fredericksburg va location served me raw pork chop a potato that looked sad and a drink with little to none alcohol. a over cooke…
Fredericksburg va location served me raw pork chop a potato that looked sad and a drink with little to none alcohol. a over cooked steak. the entire staff was embarrassed some acted like it was a standard practice. no level of quality to be found
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Fredericksburg va location served me raw pork chop a potato that looked sad and a drink with little to none alcohol. a over cooked steak. the entire staff was embarrassed some acted like it was a standard practice. no level of quality to be found
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Breannah Bagley — Jan 28, 2021
I've seen a manager here at the villa rica Ga O'Charleys's and she was at the bar not wearing her mask and drinking at the bar and…
I've seen a manager here at the villa rica Ga O'Charleys's and she was at the bar not wearing her mask and drinking at the bar and I recommend to not go to this place in villa rica ga
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I've seen a manager here at the villa rica Ga O'Charleys's and she was at the bar not wearing her mask and drinking at the bar and I recommend to not go to this place in villa rica ga
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Aline Short-Luna — Apr 29, 2020
Rude & Unprofessional! Better way to talk to people whom do a service that you all request! Also...delivery drivers are picking up…
Rude & Unprofessional! Better way to talk to people whom do a service that you all request! Also...delivery drivers are picking up Togo orders for customers that order from you so what's the problem? However this posting isn't the only unprofessional so is management. I don't recommend this O'Charley's location. Food isn't good either🤷🏽♀️ Boardman, Ohio location
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Rude & Unprofessional! Better way to talk to people whom do a service that you all request! Also...delivery drivers are picking up Togo orders for customers that order from you so what's the problem? However this posting isn't the only unprofessional so is management. I don't recommend this O'Charle…
Rude & Unprofessional! Better way to talk to people whom do a service that you all request! Also...delivery drivers are picking up Togo orders for customers that order from you so what's the problem? However this posting isn't the only unprofessional so is management. I don't recommend this O'Charley's location. Food isn't good either🤷🏽♀️ Boardman, Ohio location
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Lynn Robinson — Apr 12, 2020
I order from O'Charlies in Canal Winchester,Ohio and the one in Reynoldsburg, Ohio on a regular basis. . I order the same thing …
I order from O'Charlies in Canal Winchester,Ohio and the one in Reynoldsburg, Ohio on a regular basis. . I order the same thing over and over and each time it is made wrong. I end up throwing it away because I can not eat it . I order your chopped steak with nothing ON IT. When i get it is cover this mushroom and onion and gravy. I DO NOT UNDERSTAND WHY THEY GET IT WRONG ALL THE TIME. I am in my 80's and dont have the money to be throwing away food. I will never go back again.
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I order from O'Charlies in Canal Winchester,Ohio and the one in Reynoldsburg, Ohio on a regular basis. . I order the same thing over and over and each time it is made wrong. I end up throwing it away because I can not eat it . I order your chopped steak with nothing ON IT. When i get it is cover t…
I order from O'Charlies in Canal Winchester,Ohio and the one in Reynoldsburg, Ohio on a regular basis. . I order the same thing over and over and each time it is made wrong. I end up throwing it away because I can not eat it . I order your chopped steak with nothing ON IT. When i get it is cover this mushroom and onion and gravy. I DO NOT UNDERSTAND WHY THEY GET IT WRONG ALL THE TIME. I am in my 80's and dont have the money to be throwing away food. I will never go back again.
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Allen Johns — Mar 19, 2020
O'Charley's has never had teriyaki sauce and the cowboy sirloin has not been on the menu for years
O'Charley's has never had teriyaki sauce and the cowboy sirloin has not been on the menu for years
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Darren Justice — Mar 01, 2020
I was told online that this place would bring my food out to me after it was finished..i thought that was awesome as I was wet and…
I was told online that this place would bring my food out to me after it was finished..i thought that was awesome as I was wet and muddy from hunting...so I parked in the spot they told me to..i gave my vehicle make...model and color...20 minutes after I watched my order come out and set on the table I decided to go in and get it....sorry not sorry for all the mud on the floor..no longer a customer
Update: 2/29/20..i know I said I would never return to this establishment but I just finished ruking a 10k and was craving .i ordered the chicken tenders (teriyaki) the chicken tenders came plain with a small container filled with teriyaki sauce enough for 2 tenders..i thought the tenders came tossed in teriyaki sauce just as they always have...issue number 2 I ordered the cowboy sirloin with sauteed onions on top it had no onions nor did it have the butter sauce they put on top of the cowboy sirloin.for whatever reason I also received an entire 2 pint container of ranch dressing enough for me..my wife...my neighbors and their immediate family..the rolls were burnt and hard as rocks..you couldnt even break them apart...and lastly my loaded potato soup had maybe a total of 7 potato slivers in it I thought it used to be potato chunks??
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I was told online that this place would bring my food out to me after it was finished..i thought that was awesome as I was wet and muddy from hunting...so I parked in the spot they told me to..i gave my vehicle make...model and color...20 minutes after I watched my order come out and set on the tabl…
I was told online that this place would bring my food out to me after it was finished..i thought that was awesome as I was wet and muddy from hunting...so I parked in the spot they told me to..i gave my vehicle make...model and color...20 minutes after I watched my order come out and set on the table I decided to go in and get it....sorry not sorry for all the mud on the floor..no longer a customer
Update: 2/29/20..i know I said I would never return to this establishment but I just finished ruking a 10k and was craving .i ordered the chicken tenders (teriyaki) the chicken tenders came plain with a small container filled with teriyaki sauce enough for 2 tenders..i thought the tenders came tossed in teriyaki sauce just as they always have...issue number 2 I ordered the cowboy sirloin with sauteed onions on top it had no onions nor did it have the butter sauce they put on top of the cowboy sirloin.for whatever reason I also received an entire 2 pint container of ranch dressing enough for me..my wife...my neighbors and their immediate family..the rolls were burnt and hard as rocks..you couldnt even break them apart...and lastly my loaded potato soup had maybe a total of 7 potato slivers in it I thought it used to be potato chunks??
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