He offers better, personal help in website hosting then a lot of cheaper hosts. However, you should avoid this service. It's expensive. If you ever want to transfer to another host he has made it a nightmare to do so. He would not give me a complete backup to restore the Wordpress site on another host. You will not be able to use your new hosts online transfer service, the latest, common method. Worse, after leaving WDTP, I could no longer ask questions through email. He just rudely sent a link to pay him more money.