I contacted the owner and he was supposed to meet us to give us a quote for work we wanted done on a house we are buying. He never showed with no call, I had spoken to him the day before. When I called to find out where he was he made up some excuses and then tried to get us to meet the following day. I had rushed after work, picked up my kids and got there only to find out he had never had any intention of coming. What customer service, his work may not be any better.