Hannah Grace — Mar 26, 2021
I would definitely not go here if you're looking for a reliable vehicle. The 2013 Chevrolet Cruze I got from them on October 30th …
I would definitely not go here if you're looking for a reliable vehicle. The 2013 Chevrolet Cruze I got from them on October 30th was assured to be a good vehicle even with high mileage. I accepted because I was told this was the only vehicle I could get on the lot and that all the others were sold or I couldn't finance (my credit was brand new). Two days after driving the vehicle, it broke down completely and had to be towed back to the shop. They gave me a different car to drive for a couple days until they fixed the Cruze and gave it back, but then the next week it broke down again. They gave me a different vehicle to drive and then days later showed up at my house with the Cruze and took the car I had been driving (fine, because I was told the Cruze was fixed). At this point, I had to fill my coolant every day sometimes twice a day, even after they said they had fixed the leak. About a month later, it broke down again and had to be towed. They called me the next day and asked what was wrong with it (I'm not a mechanic, they should've known). They kept the vehicle for two, almost three weeks. When I got it back they told me they had fixed multiple problems, including the cracked head gasket. After getting the vehicle back, it had no heat and no coolant and my tire pressure in my back passenger tire was 8 pounds. I figured they would be generous enough to fill my tires, at least? The vehicle currently still has a persistent coolant leak and a cracked head gasket. I was told they "felt sorry" for my situation and that's why I was offered vehicles when the Cruze was broken down, but when they had it for two weeks I asked for a loaner and they refused. I missed doctor appointments and almost got fired from my job because they refused to help me. They told me I was supposed to be charged with a $250 deductible but since they felt sorry for me they didn't charge me, I'm glad I wasn't charged since the car wasn't actually fixed. Also, you can catch them in MANY lies. Josh Gallimore will say a car is sold, but then it will sit on his lot for 2 months. He told me I could trade the Cruze in after 21 days since it kept breaking down and after 21 days I went in and he told me all the cars on his lot were sold and to come back before my 90 days was up. I called consistently and he still never had a vehicle for me to trade. I asked him to take the Cruze back and cancel the loan, but that's not possible I guess. I know several people who have gotten a vehicle from here that's unreliable and then they charge them way too much or not fix their vehicle. Absolutely unprofessional. They will also argue with you on Facebook. I have screenshots of when Josh's mother commented on my Facebook post and admits they gave my car back without putting all the parts on it. Definitely DO NOT recommended. I wish I could give them 0 stars.
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I would definitely not go here if you're looking for a reliable vehicle. The 2013 Chevrolet Cruze I got from them on October 30th was assured to be a good vehicle even with high mileage. I accepted because I was told this was the only vehicle I could get on the lot and that all the others were sold …
I would definitely not go here if you're looking for a reliable vehicle. The 2013 Chevrolet Cruze I got from them on October 30th was assured to be a good vehicle even with high mileage. I accepted because I was told this was the only vehicle I could get on the lot and that all the others were sold or I couldn't finance (my credit was brand new). Two days after driving the vehicle, it broke down completely and had to be towed back to the shop. They gave me a different car to drive for a couple days until they fixed the Cruze and gave it back, but then the next week it broke down again. They gave me a different vehicle to drive and then days later showed up at my house with the Cruze and took the car I had been driving (fine, because I was told the Cruze was fixed). At this point, I had to fill my coolant every day sometimes twice a day, even after they said they had fixed the leak. About a month later, it broke down again and had to be towed. They called me the next day and asked what was wrong with it (I'm not a mechanic, they should've known). They kept the vehicle for two, almost three weeks. When I got it back they told me they had fixed multiple problems, including the cracked head gasket. After getting the vehicle back, it had no heat and no coolant and my tire pressure in my back passenger tire was 8 pounds. I figured they would be generous enough to fill my tires, at least? The vehicle currently still has a persistent coolant leak and a cracked head gasket. I was told they "felt sorry" for my situation and that's why I was offered vehicles when the Cruze was broken down, but when they had it for two weeks I asked for a loaner and they refused. I missed doctor appointments and almost got fired from my job because they refused to help me. They told me I was supposed to be charged with a $250 deductible but since they felt sorry for me they didn't charge me, I'm glad I wasn't charged since the car wasn't actually fixed. Also, you can catch them in MANY lies. Josh Gallimore will say a car is sold, but then it will sit on his lot for 2 months. He told me I could trade the Cruze in after 21 days since it kept breaking down and after 21 days I went in and he told me all the cars on his lot were sold and to come back before my 90 days was up. I called consistently and he still never had a vehicle for me to trade. I asked him to take the Cruze back and cancel the loan, but that's not possible I guess. I know several people who have gotten a vehicle from here that's unreliable and then they charge them way too much or not fix their vehicle. Absolutely unprofessional. They will also argue with you on Facebook. I have screenshots of when Josh's mother commented on my Facebook post and admits they gave my car back without putting all the parts on it. Definitely DO NOT recommended. I wish I could give them 0 stars.
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