Reviews (14)
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4.2
14 Reviews
Scott Croft
I kept shifting my schedules around, but the guys at Estate Locksmith Store were understanding and put up with all of my frequent rescheduling. I finally made myself available for a security assessment the following weekend. Despite putting them through so much inconvenience, they didn’t levy any charges for having sent over a technician twice mid-week. Instead, the technician suggested that I look up their website http://www.Rochester.Estate-Locksmith-Store.com and use a coupon to get an extra discount. You guys are the best!!! I’m definitely calling you up again!
Mike Lorenz
I was all out of ideas – I had tried everything, from trying to unlock the door with a shoe string to the stupid credit card trick they demonstrated online – everything! I’d already wasted over an hour trying to redeem myself and get back in my car, but now I’ve had it! Frustrated, I decided to call dad, who rang up John from Estate Locksmith Store. Within minutes, he arrived on a van, took out a few tools from his kit and had my car opened up in no time. I couldn’t thank him enough! And the charges were so reasonable that I managed to pay it out of my own pockets and didn’t even need to ask dad for help. Will definitely recommend them! I found them online http://www.Rochester.Estate-Locksmith-Store.com and turns out, car lockout assistance isn’t the only service the guys at Estate Locksmith Store offer. Since that day, they’ve become my go-to firm every time I needed locksmith services in Rochester….
Bessie Williams
Hands down the best in Rochester! Right from the dispatcher to Gary, the locksmith who arrived at my place, the guys at Estate Locksmith Store are awesome. When I lamented about how I’d been tricked into getting my perfectly good locks with new, low-grade ones, Gary confirmed that it was a common practice employed by most scamsters. They trick you into believing you need something when you don’t and charge an exorbitant sum for work that isn’t worth the price. Thankfully, I still had the old locks with me and Gary had them rekeyed and refitted. Wish I’d come across http://www.Rochester.Estate-Locksmith-Store.com in the first place and not after spending $250 on cheap locks. I highly recommend them!
Melissa Christy
I simply must share this one! Best experience I had with these guys over at Estate Locksmith Store! I needed to replace a busted deadbolt right away. I looked online and found a couple of firms, but none of them worked after 5 pm. Seriously??? Who gets back home at 5 pm these days? Somehow I landed up on http://www.Rochester.Estate-Locksmith-Store.com, which offered 24/7 service. I heaved a sigh of relief and called them up. I didn’t even care much for the pricing, as all I cared about was the safety of my property. But the dispatcher insisted on stating my problem and gave me an upfront price right over phone! Wow! John came over within a few minutes and replaced the lock with a new one.
I couldn’t believe that the cost for the new lock, the call-out fees and the installation charges barely added up to $60. Definitely opting for Estate Locksmith Store again! And I recommend that you give them a try too if you happen to live in Rochester!
Naida Magana
What’s my take on Estate Locksmith Store? They’re really good! And when I say good, it’s in terms of quality, response time, pricing, equipment, products offered, and everything else!!! I don’t think there’s any other firm in Rochester that could compete with it! I’ve stuck to them for 4 long years, and trust me when I say this, be it assistance with a lockout or help with setting up a new lock, Estate Locksmith Store can handle it with complete professionalism! Don’t get ripped off by other locksmiths, call them up on 585-672-5332 and try their service out yourself before you judge!!!
Yair Lewis
Here’s my take on Estate Locksmith Store -
Service: Excellent
Responsiveness: Quick
Arrival time: 15 -20 minutes
Skill level: Superior
Availability: 24 hours
Pricing: Best in the industry
From personal experience, I find that they’ve got all the traits anyone would look for in a locksmith. No wonder they’ve got such excellent reviews from customers. I’m definitely making Estate Locksmith Store my go-to locksmith in Rochester, NY. And why not? They’re incredible! Try them, I highly recommend it!
Zachary Slater
Top notch work as always! Though I was in no hurry, Estate Locksmith Store sent a technician to my location within 20 minutes to get a new smart lock installed at my front door. David had a lot of options and he took the time to clearly explain the features and the pros and cons of each lock model. Once I’d made my pick, the installation process didn’t take long and he followed it up with a quick demo. Completely satisfied! The lock works flawlessly and it was offered at a discount from the market rate. They’re not just good, they’re the best in Rochester, NY… Call them on 585-672-5332 and you’ll know what makes them the best!!!
Donald Hanlin
I’d been away on a long vacation and when I came back home, there was a terrible sight awaiting me. The locks to my front door were broken, and whoever had broken into the property did away with most of the electronic goods. Thankfully, I hadn’t lost much, but the experience left me shaken nevertheless. After dealing with the authorities, the first thing I needed was – a locksmith. I’d moved into Rochester only recently and didn’t know any reliable locksmith. My neighbor suggested Estate Locksmith Store and I must say, I’m very impressed with these guys.
It was around 9 pm when I called these guys. They sent a technician to my place within 15 minutes. From the way they carried themselves to the manner in which they carried out the job, it was evident that they were complete pros. Within an hour, they’d fixed damage, replaced the lock on the front door with a high security one to prevent similar mishaps in the future and charged me a reasonable price for it all. Thank you so much guys for making it so easy on me and arriving at such short notice! Will definitely hire again! The BEST in Rochester, NY…
Elizabeth Langdon
I’m completely in awe of Estate Locksmith Store! When I needed a locksmith to fix the door lock, there weren’t many willing to take up the job - maybe because it paid less, and they had better, more lucrative jobs to take up. However, when I called 585-672-5332, the dispatcher agreed to send out a person to my place right away. I admire the fact that they don’t consider any job beneath them, and are always ready to help customers in need. Guess other locksmiths in Rochester, NY should take a leaf out of their books and learn to value customers more than money. I highly recommend Estate Locksmith Store! Try it…
Madeleine MacLeod
I was in desperate need for help and called a random locksmith I found listed online. An hour had passed, and yet, there was no sign of them. I decided to call a few more locksmiths. Within 20 minutes, Gary from Estate Locksmith Store arrived on location and helped unlock the car door. As for the other locksmiths I’d called, I didn’t hear from most of them, and there was one, who called me after I’d reached home. I don’t know how long I’d have waited by the side of the road, had it not been for the prompt help provided by Estate Locksmith Store. Undoubtedly, they’re the best in Rochester, NY 14625…
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