XFINITY

I live in Baltimore but from what I can tell this is the xfinity headquarters. Unfortunately where I live comcast is the only cable provider which enables them to take full advantage of you. Before I set up services at my old apartment I asked about early termination fees because I knew it was a tem…

I live in Baltimore but from what I can tell this is the xfinity headquarters. Unfortunately where I live comcast is the only cable provider which enables them to take full advantage of you. Before I set up services at my old apartment I asked about early termination fees because I knew it was a temporary move. Comcast told me that if I move to a location that already had comcast services I would not have to pay the termination fee. Turns out this was FALSE but let's continue. I speak with Comcast and tell them how I was told I wouldn't have to pay the fee, the woman says her manager is out and she would call me back in a couple days. Well a couple weeks goes by and nobody calls, that is until I get a call from a debt collector asking for $200 from comcast. I call comcast back and this time ask for a manager. I explain what happened and how mad I was they never called and sent it to collections without speaking to me. She assures me she is removing this and apologizes and everything will be taken care of. This same scenario happened four more times over the last year.  Luckily two credit bureaus took it.off my credit report and I'm awaiting the results from another dispute I filed. Comcast you continue to be a disappointment and you never take accountability. Your employees are uninformed, unintelligent, and liars. You never want to help your customers out. You are by far the worst company I have ever dealt with and I look forward to the day where I can sever all ties with yo