Advise and assist the policyholder in presenting their claim, as the insurance policy puts the burden on the insured to prove their damages and present a detailed account of their loss. Review the policy and advise to what you are legally entitled Fully document the claim and present it to the insurance company Provide the insurance company with a detailed repair estimate Provide the physical inventory and appraisal of all damaged personal property Provide experts if needed to support the claim Negotiate the best possible settlement Keep you apprised of the settlement efforts Minimize the stress and hardship having to do it alone.