Roxanne DeLaune — Sep 20, 2019
I hired Two Fantastic Maids to clean a small mobile home. It’s a 2 BR 1 BTH 14x48 mobile home. Less than 700 sq ft. Very small liv…
I hired Two Fantastic Maids to clean a small mobile home. It’s a 2 BR 1 BTH 14x48 mobile home. Less than 700 sq ft. Very small living area. I purchased the move in cleaning. I let them know that the bathroom and the kitchen were the main thing because most everything else had been repainted and refloored. My sister showed them in person that the kitchen cabinets and drawers needed to be cleaned on the inside and along the metal around the windows where there was a good bit of what we think is residue from cigarette smoking inside the home. My initial quote was $20 per hour and the move in cleaning was a minimum of 5 hours. Then she added- we always go out in pairs so there will be two people. First off, I was misled. I didn’t realize it was $20 per hour/per person. So, I was later told the total would be $200 for 5 hours. I agreed. The first day that they came out is when my sister showed them what we were concerned about, especially the bathroom and cabinets. There is no furniture in the home except for a small kitchen table at this time. They said they stayed for 3 hrs the first day and would come back in the morning to finish up. My sister went to check after they left (I’m in Mississippi) and it did not look like 3 hrs worth of work but we decided it may be because they wiped things that may not be as noticeable and they would be back in the morning to finish. They sent me a message that I owed $120 for the first day and I paid it immediately. The next day I got a text f
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I hired Two Fantastic Maids to clean a small mobile home. It’s a 2 BR 1 BTH 14x48 mobile home. Less than 700 sq ft. Very small living area. I purchased the move in cleaning. I let them know that the bathroom and the kitchen were the main thing because most everything else had been repainted and refl…
I hired Two Fantastic Maids to clean a small mobile home. It’s a 2 BR 1 BTH 14x48 mobile home. Less than 700 sq ft. Very small living area. I purchased the move in cleaning. I let them know that the bathroom and the kitchen were the main thing because most everything else had been repainted and refloored. My sister showed them in person that the kitchen cabinets and drawers needed to be cleaned on the inside and along the metal around the windows where there was a good bit of what we think is residue from cigarette smoking inside the home. My initial quote was $20 per hour and the move in cleaning was a minimum of 5 hours. Then she added- we always go out in pairs so there will be two people. First off, I was misled. I didn’t realize it was $20 per hour/per person. So, I was later told the total would be $200 for 5 hours. I agreed. The first day that they came out is when my sister showed them what we were concerned about, especially the bathroom and cabinets. There is no furniture in the home except for a small kitchen table at this time. They said they stayed for 3 hrs the first day and would come back in the morning to finish up. My sister went to check after they left (I’m in Mississippi) and it did not look like 3 hrs worth of work but we decided it may be because they wiped things that may not be as noticeable and they would be back in the morning to finish. They sent me a message that I owed $120 for the first day and I paid it immediately. The next day I got a text f
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