Kendal Larson — Jun 06, 2020
Potentially the worst experience I’ve ever had with buying a car. The photos of the Nissan Frontier had portrayed the truck as hav…
Potentially the worst experience I’ve ever had with buying a car. The photos of the Nissan Frontier had portrayed the truck as having slight blemishes. When we arrived, however, we discovered that there was significant rust all under the hood & underneath of the truck. While checking the fluids before test driving, we discovered there was not a drop of coolant. We had to call the guy working there to bring coolant out & he proceeded to express he had driven the truck as it was at least twice this week.... clearly without much coolant. There was a single photo of the back seat online, but when we got there, we saw the true condition of the truck. It was as if the previous owner had a large dog that regularly rode in the back seat. There were large & significantly deep scratches all over both back doors on the inside as well as significant scratches in the leather of the back seats. The carpet on the floorboards had brown stains & there were a good amount of body dents. We test drove it & it proved to drive well. When we got back, we expressed that we had done a lot of research & we did not feel comfortable spending $14,000 on a truck in such poor condition. Online resources as well as our mechanic quoted the same year & model truck as high as $12,000.... in good condition. He laughed at us, argued in a very rude tone about how Kelly Blue Book & other online sources do not know anything, & then went to call his boss to ask about lowering the price. He came back to tell us he can go down to the low $14,000s, which we still did not think was fair. Clearly annoyed, although we had been very courteous the entire time, he expressed that we had no idea what the truck was worth & that we didn’t know anything that we were talking about. I can only imagine his attitude stems from the two shoppers being young females who called him out on the lack of coolant in the truck. Having been continuously disrespected for our apparent lack of basic common sense, we left. Having been a car salesman, he was very unprofessional & rude. We went on to a different car dealer & found a similar Nissan Frontier- void of the damages & full of coolant- for a fair price & a smile.
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Potentially the worst experience I’ve ever had with buying a car. The photos of the Nissan Frontier had portrayed the truck as having slight blemishes. When we arrived, however, we discovered that there was significant rust all under the hood & underneath of the truck. While checking the fluids befo…
Potentially the worst experience I’ve ever had with buying a car. The photos of the Nissan Frontier had portrayed the truck as having slight blemishes. When we arrived, however, we discovered that there was significant rust all under the hood & underneath of the truck. While checking the fluids before test driving, we discovered there was not a drop of coolant. We had to call the guy working there to bring coolant out & he proceeded to express he had driven the truck as it was at least twice this week.... clearly without much coolant. There was a single photo of the back seat online, but when we got there, we saw the true condition of the truck. It was as if the previous owner had a large dog that regularly rode in the back seat. There were large & significantly deep scratches all over both back doors on the inside as well as significant scratches in the leather of the back seats. The carpet on the floorboards had brown stains & there were a good amount of body dents. We test drove it & it proved to drive well. When we got back, we expressed that we had done a lot of research & we did not feel comfortable spending $14,000 on a truck in such poor condition. Online resources as well as our mechanic quoted the same year & model truck as high as $12,000.... in good condition. He laughed at us, argued in a very rude tone about how Kelly Blue Book & other online sources do not know anything, & then went to call his boss to ask about lowering the price. He came back to tell us he can go down to the low $14,000s, which we still did not think was fair. Clearly annoyed, although we had been very courteous the entire time, he expressed that we had no idea what the truck was worth & that we didn’t know anything that we were talking about. I can only imagine his attitude stems from the two shoppers being young females who called him out on the lack of coolant in the truck. Having been continuously disrespected for our apparent lack of basic common sense, we left. Having been a car salesman, he was very unprofessional & rude. We went on to a different car dealer & found a similar Nissan Frontier- void of the damages & full of coolant- for a fair price & a smile.
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