Sun Auto Tire & Service

Raymond Vasquez is not a good manager at Sears Automotive at the Southpark mall location at San Antonio, TEXAS. He cheated/lied on my car service request. He has no regard for customer loyalty. He will not honor 1 year warranty paid for alignment, because he doesn't get a commission for free se…

Raymond Vasquez is not a good manager at Sears Automotive at the Southpark mall location at San Antonio, TEXAS. He cheated/lied on my car service request. He has no regard for customer loyalty. He will not honor 1 year warranty paid for alignment, because he doesn't get a commission for free service, although SEARS guarantees repeat alignment for 1 full year. He lied 2 times mentioning the alignment was done, but I can tell for sure it was not done. I got it done at MIDAS and can clearly feel the difference while driving. If he was an honest man, he would have showed/given a copy of the alignment report both the trips, when I asked. He would not. He did not. Please DO NOT GO to the Southpark mall SEARS location in San Antonio, at least until Raymond VASQUEZ (whose picture is on the wall inside the store) is moved/relocated to another store/branch. I HOPE AND PRAY SEARS Administration will read this review and take appropriate measures to ensure their Store brand integrity is not tarnished by some bad employees like RAYMOND VASQUEZ.