Mr One Shot have Excellent customer service. Health and safety is number one , We use eco-friendly, non-toxic products. We stay up to date with training. I treat you like you are my family not a number and part of One Shot pest Central Family. God sent me to help you. That's reason why my feedback is so good because of him . I have been doing it for over 18 years . I'm one of the best in this business. I have also been cross train to do so much more. I can come at you from all different Direction other than just bedbugs and roaches , rats also the termites mosquito treatment . I'm happy to say that feedback and stars don't lie don't lie , that's why they call me Mr One Shot