I bought a house in October. Bought a home warranty. Air and heating went out end of January. Home warranty company contracts with Cowboy Cooling. Cowboy cooling came out same day claim was filed and diagnosed the issue and reported back to the home warranty company. Once claim was settled, Cowboy Cooling was contacted and scheduled service for the following day. The owner, Robert, personally contacted me to make the arrangements. The next morning Cowboy Cooling arrived and immediately started the repairs/replacement of my attic unit. Robert came out to meet me and ensure his technicians had everything they needed. I have seen previous reviews and I feel it's important to leave the proper review. In my case, the service was outstanding. The technicians were friendly, thorough, efficient, clean and professional. I have absolutely no complaints and will recommend this company. Communication is they key to any successful transaction. Robert didn't have to handle this himself. He has employees to do this. But his business is important to him as is his reputation. It clearly shows. Thank you Robert.