Nestor Ramirez — Sep 11, 2020
It has been over a year since the windows were installed and since that time I have called them and explained that four windows we…
It has been over a year since the windows were installed and since that time I have called them and explained that four windows were not the models that we requested. The picture frame windows were supposed to be 8800 models and the second floor two front windows were supposed to be 8400 models. During the installation I noticed that the windows were the reversed models. I called them immediately and informed them. They stated that they would have them in a couple of weeks, they just needed to discuss this with the installer so he can check his availability on his schedule. Once the installer left, I did not hear back from them at all. I couple multiple times and got your voicemail. After a few months, I finally was able to get in touch with them and reminded them of the situation. This time they told me that you had to look up the status of the windows, which should have been at your warehouse in Carrollton, TX, and they would call me back. You never did. I got in touch with you a few weeks later and you told me that they didn't have an installer available. I waited a couple of weeks again to see if they would be able to find an installer that could come out and switch out the windows, but when I called, this time I got in touch with different person. When I brought up the situation, she didn't know what I was talking about and told me that she would investigate the situation and would call me back. She never did. This repeatedly happened. The last time I spoke to them, they mentioned that there was no installer available. I asked if they can send an installer from your location to do the job and you told me that was not possible.
Those windows still haven't been changed up to today.
I am truly disgusted by their lack of commitment and integrity. I will not recommend them to anyone not will I do business with them again.
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It has been over a year since the windows were installed and since that time I have called them and explained that four windows were not the models that we requested. The picture frame windows were supposed to be 8800 models and the second floor two front windows were supposed to be 8400 models. Dur…
It has been over a year since the windows were installed and since that time I have called them and explained that four windows were not the models that we requested. The picture frame windows were supposed to be 8800 models and the second floor two front windows were supposed to be 8400 models. During the installation I noticed that the windows were the reversed models. I called them immediately and informed them. They stated that they would have them in a couple of weeks, they just needed to discuss this with the installer so he can check his availability on his schedule. Once the installer left, I did not hear back from them at all. I couple multiple times and got your voicemail. After a few months, I finally was able to get in touch with them and reminded them of the situation. This time they told me that you had to look up the status of the windows, which should have been at your warehouse in Carrollton, TX, and they would call me back. You never did. I got in touch with you a few weeks later and you told me that they didn't have an installer available. I waited a couple of weeks again to see if they would be able to find an installer that could come out and switch out the windows, but when I called, this time I got in touch with different person. When I brought up the situation, she didn't know what I was talking about and told me that she would investigate the situation and would call me back. She never did. This repeatedly happened. The last time I spoke to them, they mentioned that there was no installer available. I asked if they can send an installer from your location to do the job and you told me that was not possible.
Those windows still haven't been changed up to today.
I am truly disgusted by their lack of commitment and integrity. I will not recommend them to anyone not will I do business with them again.
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Andrew Smith — Mar 22, 2020
Cris Bordianu and Dimitrios Mavropoulos are the least ethical business owners I've personally worked for. I separated from Global …
Cris Bordianu and Dimitrios Mavropoulos are the least ethical business owners I've personally worked for. I separated from Global Source due to the constant lack of ethics and bad business practices provided by those 2 owners. They literally drove their 3rd business partner away after maxing our his credit cards to try to grow the business.They have to continuously find different installers due to lack of pay and constant issues with ownership. While working for them it felt like pulling teeth trying to get them to do the right thing in soo many different cases. If you value your hard earned money and you want a company you can trust, Global Source is not the window replacement company for you. Just check out their BBB report.
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Cris Bordianu and Dimitrios Mavropoulos are the least ethical business owners I've personally worked for. I separated from Global Source due to the constant lack of ethics and bad business practices provided by those 2 owners. They literally drove their 3rd business partner away after maxing our his…
Cris Bordianu and Dimitrios Mavropoulos are the least ethical business owners I've personally worked for. I separated from Global Source due to the constant lack of ethics and bad business practices provided by those 2 owners. They literally drove their 3rd business partner away after maxing our his credit cards to try to grow the business.They have to continuously find different installers due to lack of pay and constant issues with ownership. While working for them it felt like pulling teeth trying to get them to do the right thing in soo many different cases. If you value your hard earned money and you want a company you can trust, Global Source is not the window replacement company for you. Just check out their BBB report.
Read more
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