ProximoCX provides data-driven Business Process Optimization (BPO) services through near-shore facilities that operate 24/7/365.

ProximoCX is a 24/7/365 multi-lingual (English, Spanish, and Portuguese) solution for phone, email, SMS, web chat, and social media. We also provide data entry, transcription, and translation services. We offer scalable near shore solutions that provide best-in-class engagement experiences while generating savings and efficiencies for our customers that would make your procurement department blush. At ProximoCX, we learn your customers’ intentions before they make them known so that we can prov...

ProximoCX is a 24/7/365 multi-lingual (English, Spanish, and Portuguese) solution for phone, email, SMS, web chat, and social media. We also provide data entry, transcription, and translation services. We offer scalable near shore solutions that provide best-in-class engagement experiences while generating savings and efficiencies for our customers that would make your procurement department blush. At ProximoCX, we learn your customers’ intentions before they make them known so that we can provide superior outcomes faster and more cost-effectively for businesses like yours. At ProximoCX your P&L is impacted far beyond the typical near-shore cost savings you might expect. We show our customers ROI both in the direct services we provide, but also in the way they market, sell, and generally interact with their customers. Our technology allows our agents to receive real-time feedback on their engagements, along with coaching on how to improve future customer engagements. Our trainers and supervisors discover gaps in their teams’ abilities and teach the agents the skills needed to meet their desire for excellence. This leads to continual performance improvement for each of our customers.