This company approaches your drain clog like buying insurance. Their sales pitch is to sell you a level of service plan and not to…
This company approaches your drain clog like buying insurance. Their sales pitch is to sell you a level of service plan and not to solve your issue. Because of the $60 trip fee, I felt compelled to use their service even though the situation felt deceptive - but they're the "professionals" right. The least expensive option was called "Bandaid" and cost me over $500! Then less than 4 days later the clog was back :-( When I called to have them fix it, they wanted another $350 plus a $50 trip charge. Totally feel scammed. All I wanted was to have a professional come and clear the drain - technically that happened but for ONLY 4 days!!! I expected to at least have a conversation with the technician or owner to figure out the best way to resolve the situation but the office scheduler who doesn't even know the "service plan" breakdown or costs was expected to give me the message that it will be more money regardless. I do NOT recommend this company! Issue NOT resolved.
This company approaches your drain clog like buying insurance. Their sales pitch is to sell you a level of service plan and not to solve your issue. Because of the $60 trip fee, I felt compelled to use their service even though the situation felt deceptive - but they're the "professionals" right. Th…
This company approaches your drain clog like buying insurance. Their sales pitch is to sell you a level of service plan and not to solve your issue. Because of the $60 trip fee, I felt compelled to use their service even though the situation felt deceptive - but they're the "professionals" right. The least expensive option was called "Bandaid" and cost me over $500! Then less than 4 days later the clog was back :-( When I called to have them fix it, they wanted another $350 plus a $50 trip charge. Totally feel scammed. All I wanted was to have a professional come and clear the drain - technically that happened but for ONLY 4 days!!! I expected to at least have a conversation with the technician or owner to figure out the best way to resolve the situation but the office scheduler who doesn't even know the "service plan" breakdown or costs was expected to give me the message that it will be more money regardless. I do NOT recommend this company! Issue NOT resolved.
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