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We are a privately held company in Utica, NY.

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Reviews (9)
4.7
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harish hilll
· May 04
I recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Michelle Jackson
· May 02
Airline Atlantic Airways Toll-Free-Customer Service Phone Number 1 888 638 8907   Cancellation and refund Policy  As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat  ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
james Michelle
· May 02
Airline Atlantic Airways Toll-Free-Customer Service Phone Number 1 888 638 8907   Cancellation and refund Policy  As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat  ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
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