I give this company no stars! Don't use them! You will not be happy! Some work was not completed on my project and I had to fight and fight to get reimbursed for it! Then I find out that they reported that reimbursement as earned income with the IRS. This isn't earned income. It was a reimbursement for charges to me for work that wasn't completed like it said in my contract! There is almost no customer service! If you can't send a check for over $600 without filing it with the irs and make a customer pay taxes on their own money that was REIMBURSED NOT EARNED,, then send more than one check!This company is HORRIBLE!

YOU WOULD HAVE TO BE OUT OF YOUR MIND TO GO WITH THIS COMPANY!!!!! I had signed with another solar company. The salesman's name was Kai Blakesley. Nothing happened for almost 5 months, just text messages saying that permits were being approved,etc. Then a roofer the salesman hired showed up, removed our roof and it rained that night flooding our home. We were out of our home for 6 months..the first 2 months we were forced to live in a travel trailer due to no rentals available! During the first week or so we were out, they put a new roof on AND solar panels. I could go on and on about this but...... To make a long story short....the salesman, Kai, that we had signed with had left the first company and went to work for Freedom Forever. So that he would not lose his commission, he cancelled our loan and contract with our original company then used our info to forge a contract with freedom AND forged loan docs with a different loan company via DocuSign. The terms weren't even the same as the original loan we had signed. Even made up a Wells Fargo checking account in my name for auto pay. I didn't have a Wells Fargo account and never have. One day I got a call from a lender named Loan Pal telling me that my auto payments were not going through. I told the person that I didn't have a loan with them. He said I did. At this point I thought someone had stolen my identity and I had 2 loans now. I had NO idea what Kai had done and still thought we were with our original solar company we had contracted with. Called Freedom and they were not helpful and insisted I signed the contract no matter what I told them. I even sent them copies of the contract and loan docs I had signed 4 1/2 months prior with the original solar and lender. They still didn't give a darn eventhough the fake loan docs had a warning on them saying " There is a problem with one or more signaturues on this loan". Talked to this new loan company and after they investigated they made a demand for Freedom to send the funds back to them. THEN FREEDOM FOREVER SUED ME! The damage to my home was almost 80,000 which my ins company had to pay. I was stuck with my deductable. Panels have been sitting on my roof not hooked up. I checked with the bldg Dept and they didn't get a permit until 6 weeks after they installed the panels. My attorney fees are astronomical. I know this is hard to believe but it is all true! They have not ever been interested in making this right but instead have chosen to use their deep pockets to sue me for solar panels I DID NOT ask or contract with them to install. Look at the Ca state license board page. Many, many citations and letters of admonishment. I can't make this up. This has been a nightmare that has gone on since May 2018 and won't go to court until Nov 2020. JUST DO NOT USE THIS COMPANY WHATEVER YOU DO! IT COULD REALLY MAKE YOUR LIFE MISERABLE! UPDATE 01/03/2020! If you go to the contractors state license board website you will see that they have issued citations for my complaint. They are: Hiring a non licensed contractor ( the roofer ) Fraud involving a contract document. The contractor is responsible for salesman's actions. The status is pending and they have until 1/27/2020 to pay a fine of $4,000, issued by CSLB. The salesman has been recommended for legal action by the CSLB. After the last rain our new roof leaked. I called the roofer and he came out to fix it While up on the roof he noticed where the installers had drilled holes in the wrong place and just threw some caulk in then threw rocks in the holes. I can't wait to get these panels off my roof! After this experience, I'll NEVER do solar panels.