Ryan W — Mar 19, 2023
Update: March 18th 2023 Mr. Scarpetta removed my family's factual review of our experience with him from the Third Coast Premier P…
Update: March 18th 2023 Mr. Scarpetta removed my family's factual review of our experience with him from the Third Coast Premier Pools Facebook page and blocked us. At the same time he immediately send a partial refund of a couple hundred dollars, but again failed to provide the full-refund as promised on 10/18/2022.
Original Review:
Mr. Scarpetta (Third Coast Premier Pools) still owes our family a refund of our pool project deposit after he suddenly resigned the project in August 2022 after failing to progress the project even through the initial permit process with Piney Point Village over a 5+ month period of March - August 2022.
Mr. Scarpetta initially refused to provide the refund despite failing to even complete a pool permit document package, but later agreed after Piney Point Village found that his design breached a material lot setback rendering his design work completely useless.
Mr. Scarpetta then agreed in writing in mid-October 2022 to provide the deposit refund, but has only provided a partial refund on his commitment as of the posting of this review.
We continue to remind Mr. Scarpetta of his written commitment to refund our deposit in-full. After receiving only a partial payment in December 2022, Mr. Scarpetta has been completely unresponsive to reminder communications from both myself and the builder that recommended him for the project.
The above are actual facts that can be backed up via written correspondence with Mr. Scarpetta and not based on subjective opinion.
The unfortunate circumstance of hiring Mr. Scarpetta set us back the better part of a year given we had to rehire and take the project back to design & planning given the setback errors etc.
We feel fortunate to have transitioned the project to a reputable pool builder that has a track record of dependability & execution in the Memorial Villages for more than 30-years.
Would not recommend Third Coast Premier Pools based on the above factual and honest account.
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Update: March 18th 2023 Mr. Scarpetta removed my family's factual review of our experience with him from the Third Coast Premier Pools Facebook page and blocked us. At the same time he immediately send a partial refund of a couple hundred dollars, but again failed to provide the full-refund as prom…
Update: March 18th 2023 Mr. Scarpetta removed my family's factual review of our experience with him from the Third Coast Premier Pools Facebook page and blocked us. At the same time he immediately send a partial refund of a couple hundred dollars, but again failed to provide the full-refund as promised on 10/18/2022.
Original Review:
Mr. Scarpetta (Third Coast Premier Pools) still owes our family a refund of our pool project deposit after he suddenly resigned the project in August 2022 after failing to progress the project even through the initial permit process with Piney Point Village over a 5+ month period of March - August 2022.
Mr. Scarpetta initially refused to provide the refund despite failing to even complete a pool permit document package, but later agreed after Piney Point Village found that his design breached a material lot setback rendering his design work completely useless.
Mr. Scarpetta then agreed in writing in mid-October 2022 to provide the deposit refund, but has only provided a partial refund on his commitment as of the posting of this review.
We continue to remind Mr. Scarpetta of his written commitment to refund our deposit in-full. After receiving only a partial payment in December 2022, Mr. Scarpetta has been completely unresponsive to reminder communications from both myself and the builder that recommended him for the project.
The above are actual facts that can be backed up via written correspondence with Mr. Scarpetta and not based on subjective opinion.
The unfortunate circumstance of hiring Mr. Scarpetta set us back the better part of a year given we had to rehire and take the project back to design & planning given the setback errors etc.
We feel fortunate to have transitioned the project to a reputable pool builder that has a track record of dependability & execution in the Memorial Villages for more than 30-years.
Would not recommend Third Coast Premier Pools based on the above factual and honest account.
Read more
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