Josh Hudson — Mar 11, 2019
Found Eric and Tony as my first time using Thumbtack and I am very stressed with their work. I decided on them due to reviews and …
Found Eric and Tony as my first time using Thumbtack and I am very stressed with their work. I decided on them due to reviews and price and was pretty confident. They are nice guys and easy to talk to, but they just cashed the check and never finished the job. They have been working on replacing my compressor for over a month now.... They would always forget their equipment and run out mid-job. A week ago Eric claimed he finished the job and flew out the next day to Florida. Well, I found a leak in the refrigerant line while he told me that everything was checked and no leaks. I found the leak as I was "topping" off the refrigerant that he never finished because he ran out....well he ran out cause there was a leak!
So for the last week or so, both owners have been ignoring all of my correspondence to just get them to finish this job. Now I'm going to have to hire somebody else to replace the dryer filter, vacuum the lines, then reinstall a new filter and leak test. This whole project has been a monstrous nightmare.
Beware when dealing with these guys....don't pay them until the job is done and everything is working accordingly. They will just take payment and ghost you if anything arises. Please take note of this warning before you hire this company. I hope my poor experience can save somebody else the headache.
I even paid extra because they fooled me into thinking they were doing a good job. I feel so shafted.
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Found Eric and Tony as my first time using Thumbtack and I am very stressed with their work. I decided on them due to reviews and price and was pretty confident. They are nice guys and easy to talk to, but they just cashed the check and never finished the job. They have been working on replacing my …
Found Eric and Tony as my first time using Thumbtack and I am very stressed with their work. I decided on them due to reviews and price and was pretty confident. They are nice guys and easy to talk to, but they just cashed the check and never finished the job. They have been working on replacing my compressor for over a month now.... They would always forget their equipment and run out mid-job. A week ago Eric claimed he finished the job and flew out the next day to Florida. Well, I found a leak in the refrigerant line while he told me that everything was checked and no leaks. I found the leak as I was "topping" off the refrigerant that he never finished because he ran out....well he ran out cause there was a leak!
So for the last week or so, both owners have been ignoring all of my correspondence to just get them to finish this job. Now I'm going to have to hire somebody else to replace the dryer filter, vacuum the lines, then reinstall a new filter and leak test. This whole project has been a monstrous nightmare.
Beware when dealing with these guys....don't pay them until the job is done and everything is working accordingly. They will just take payment and ghost you if anything arises. Please take note of this warning before you hire this company. I hope my poor experience can save somebody else the headache.
I even paid extra because they fooled me into thinking they were doing a good job. I feel so shafted.
Read more
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