Sly's Towing & Recovery

This is the worst group of people I've ever dealt with. Robin at reception quoted us a full price break down with details includin…

This is the worst group of people I've ever dealt with. Robin at reception quoted us a full price break down with details including knowing that my car was not movable because I made sure I gave every detail. I asked how much would it be to pick up my car same day versus next day. I had enough time to get everything done same day but because the price was only $30 more overnight (I made sure I got every detail about payment), we avoided the hassle and waited. At 5:01 pm robin called to tell us the price is now more than doubled because they have to load and unload the vehicle (she never told me this in the payment details she assured me about just 45mins before) and we have no time to settle today because they close at 5pm. The next day I went to get my car and robin told us the amount was $230 and if we can get someone to push the vehicle out then we can save ourselves some money there too. I left to go get the cash and called back to report the situation to the owner. She answered and said she was there when robin took the call and robin didn't tell us that price and a few other plain lies. They made us pay $290 and said we can't push the car out ourselves and robin would have never told us that. Although she said that to me twice in person that same day. The owner laughed at me over the phone and said that's a joke and she needed that for the day, it's their word against mine if I wanted to get my car back. Very unprofessional for a business owner. I hope the winter garden pd can find a more honest company to work with

My car was stolen and found by the police department and Slys Towing was called to pick it up. Slys was so caring and understandin…

My car was stolen and found by the police department and Slys Towing was called to pick it up. Slys was so caring and understanding. Sly personally met me after hours and assisted me with my car. I found them to be very honest and helpful. John B..

My car was stolen and found by the police department and Slys Towing was called to pick it up. Slys was so caring and understanding. Sly personally met me after hours and assisted me with my car. I found them to be very honest and helpful. John B..