My drive shaft fell apart between Shreveport Louisiana and Long Island, NY. Somewhere near Alberta, VA. The people at Hawthorne (T.J.) drove out of state to pick up the part, dropped me off at a hotel, picked me up when the car was repaired the next morning, and had me back on the road in no time. They were so honest and professional and didn't rob me like I would have expected in New York! I highly recommend these guys and wish they were closer to home.