Bistro need to take this seriously, we had been very satisfied with your products and services for many years in 399 thornall st location, but the new location that we requested to be open in Dec 2011 and you listened our recommendation and granted had been a horrible experience, the Manager who is in charge of this loation is horrible(kim) , she does not knwo how to treat customer, she does not know how to treat this bussiness, she disrepect staff in from of customer, disrepect customer . Has her on prices . THIS IS UNACCEPTABLE. PLEASE DO SOMETHING ABOUT IT THE WHOLE BUILDING IS UPSET WITH HER . PLEASE DO SOMETHING TO MAKE THIS LOCATION A PLEASENT PLACE TO GO LIKE YOUR OTHER LOCATIONS.