Developer of call recording, quality management, workforce management, speech analytics and performance management software for the call center.

Calabrio provides workforce optimization software for the call center that is easy to implement, use and maintain. Calabrio One, a unique Web 2.0-based software suite, makes it easier to get call recording, quality management, workforce management, speech analytics, performance management and customer interaction working together for increased value. Solutions on more than 750,000 desktops.