My wife loves this store including buying her dress for our wedding there. I bought her a nice shirt for Christmas but in the wrong size. I called to ask about returning it and when Jeanette (owner) found out that we both lived in Winchester she bought the size I needed to Winchester and took the one I was returning. She did not know me from Adam. This is as good as customer service gets. I generally do not do reviews but could not pass as this is as good as it gets. Thank you Jeanette!