Horrible Experience. We gave our daughters painting which we gave in to be framed on July 30th. We wanted to give this as a present to our daughter for her birthday. We were supposed to get the painting in two weeks. It is 9/7 and still getting excuses. After calling the store many times and not being helped at all, not one person has called us back after promising to do so for an update. Both my wife and I have been given different excuses. And not one apology!! And today when my talked to Jennifer she hung up on her . Before that all the help my wife got from her was that she just works at the gallery and cannot help us. Needless to say we regret ever giving your gallery any business! Not only is the work ethics highly disappointing but the attitude of everyone we had the misfortune to talk to on the phone was extremely condescending and rude - James has not returned calls and Jennifer behavior is well horrible. we want our daughters painting back - but all we are getting is hung up's from Jennifer.