Providing a call center recording and quality monitoring solution, Virtual Observer, which delivers a robust QA feature and low cost of ownership.

Established in 1972, Coordinated Systems, Inc. has consistently evolved our solutions over time and our business has thrived on building high quality long term relationships with customers and partners. Our flagship product, Virtual Observer (VO), is a call recording and quality assurance solution for call centers. VO is making inroads against our main competition by offering a robust, user friendly feature set that provides high value and exceeds client requirements and enhances client satisfa...

Established in 1972, Coordinated Systems, Inc. has consistently evolved our solutions over time and our business has thrived on building high quality long term relationships with customers and partners. Our flagship product, Virtual Observer (VO), is a call recording and quality assurance solution for call centers. VO is making inroads against our main competition by offering a robust, user friendly feature set that provides high value and exceeds client requirements and enhances client satisfaction.