Kaitlin Cavagnaro-Price — May 15, 2020
Mike, the owner, filled out our taxes completely incorrect, so badly that we are still unable to get our taxes back months later. …
Mike, the owner, filled out our taxes completely incorrect, so badly that we are still unable to get our taxes back months later. Upon contacting Mike he flat our refused to call myself or my wife back. He did however email my wife, still refusing to talk to me, and in his email he was BEYOND rude. He used all CAPS to YELL at her through email about his errors. I must emphasize errors as plural. He even went as far as to say it was our fault that he did the taxes at the end of his day when he was too tired to complete them correctly. Let me make it clear no one forced him to take our money and to do a poor job at the end of the long day. That was his choice. At this point he has entered so much information incorrectly that I cannot even login to the IRS website to try to retrieve my refund or fix the information he input. The real problem here isn't so much the multitude of errors and the lack of any refund including my stimulus check because he so badly input my information, but the rudeness and unprofessionalism which he displayed while we nicely tried to contact him for advice on how to rectify the situation. Leaving bad reviews is not my cup of tea, but I feel I must warn new clients before they too have to deal with the errors and most importantly the rudeness of Mike himself.
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Mike, the owner, filled out our taxes completely incorrect, so badly that we are still unable to get our taxes back months later. Upon contacting Mike he flat our refused to call myself or my wife back. He did however email my wife, still refusing to talk to me, and in his email he was BEYOND rude. …
Mike, the owner, filled out our taxes completely incorrect, so badly that we are still unable to get our taxes back months later. Upon contacting Mike he flat our refused to call myself or my wife back. He did however email my wife, still refusing to talk to me, and in his email he was BEYOND rude. He used all CAPS to YELL at her through email about his errors. I must emphasize errors as plural. He even went as far as to say it was our fault that he did the taxes at the end of his day when he was too tired to complete them correctly. Let me make it clear no one forced him to take our money and to do a poor job at the end of the long day. That was his choice. At this point he has entered so much information incorrectly that I cannot even login to the IRS website to try to retrieve my refund or fix the information he input. The real problem here isn't so much the multitude of errors and the lack of any refund including my stimulus check because he so badly input my information, but the rudeness and unprofessionalism which he displayed while we nicely tried to contact him for advice on how to rectify the situation. Leaving bad reviews is not my cup of tea, but I feel I must warn new clients before they too have to deal with the errors and most importantly the rudeness of Mike himself.
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