I have always been welcomed in with a smile and know me by name sweeties people i know , They will always do a great job and if you dont like it they will fix it without a question. I'm picky about red in my hair and i thought i had to much and they fixed with a smile and i walked out as happy as i can be. I always go back here for a job well done, I can't find no one that does such a great job anywhere . Love them and tell everyone about them all the time .