Hillside Nursery LLC

Our company ordered 10 trees from the owner Ken Allison. He told me he'd have them Monday April 17th. Client decided he wanted 5 more then changed his mind almost right away which the owner was sent a message saying never mind just need the 10 the FRIDAY before he would need to have them ready on Mo…

Our company ordered 10 trees from the owner Ken Allison. He told me he'd have them Monday April 17th. Client decided he wanted 5 more then changed his mind almost right away which the owner was sent a message saying never mind just need the 10 the FRIDAY before he would need to have them ready on Monday. Come Monday he not only had 15 trees dug he told my company that we can't just change our order at the last minute. The owner Chris went down to talk to Ken to try and work it out and showed him the message he sent Ken Friday showing the client needed the original 10 which shouldn't have been a problem bc he couldn't dig the trees until Monday because it was raining. The owner told us that not only doesn't he want our business anymore he doesn't care if everyone knows how unprofessional he is. He was rude and just plain out laughed at the owner telling him he doesn't want to do business!! The whole process dealing with Ken just sucked the energy right out of you. He lied saying he only got the message about needing the extra 5 but not the one that said cancel that extra 5. Conveniently saw the 15 trees but didn't see the cancel message 2.5 hours later?? Oh but remember he doesn't want to do business. We have been in business for 11 years and have never encountered someone as rude and unprofessional as Ken was. My advice to everyone would be find another nursery. Notice we are the ONLY review for this company which shows no one has had a stellar experience with this nursery and now we know why!!