Chris Scherb — Feb 04, 2020
They came and took samples for testing promptly and said the results would be back shortly. They didn’t notify us of the results (…
They came and took samples for testing promptly and said the results would be back shortly. They didn’t notify us of the results (they notified our insurance but not us, the homeowners). They were hired to remove the asbestos in the popcorn of the ceiling after an ice dam caused water to leak in in February of 2019 (insurance claim). First quote was missing the hallway. Took 3 weeks to re-quote, still didn’t come look in person. Took another 3 weeks to get a phone call to make an appointment – the appointment was in 2 days. Told us the day before they arrived, when I asked, that they didn’t quote removing the 3 light fixtures and that would be our responsibility. After the first visit there was still asbestos in the corners everywhere the ceiling met the walls AND they had painted down on the walls and kitchen cabinets. Their tape took off large chips of paint off the cabinets and heat register. They broke some of our refrigerator magnets. They moved our belongings, but didn’t put them back. When they came back to “re-work”, they informed us the morning they arrived that they would paint the walls themselves and what color did we want? We didn’t have a color picked out – didn’t know they would be painting – made a suggestion to match the yellow color of an adjacent room – came home to “Circus Peanut Orange”. Not only was it an atrocious color, they missed spots, got paint on the door trim and baseboards, left big drips, and left craters in the wall from where they removed the clear corner protectors, which took wall with them, and they didn’t fill the craters. Then they refused to cover the damages, or get a quote to determine the damages. Their insurance probably would have paid for the improper and negligent workmanship, but they never offered. I had to take them to court for the lack of reasonable care they displayed. They finally paid up in January of 2020. BEWARE of Tom Key and Techtron Engineering. They do not care about customer satisfaction.
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They came and took samples for testing promptly and said the results would be back shortly. They didn’t notify us of the results (they notified our insurance but not us, the homeowners). They were hired to remove the asbestos in the popcorn of the ceiling after an ice dam caused water to leak in in …
They came and took samples for testing promptly and said the results would be back shortly. They didn’t notify us of the results (they notified our insurance but not us, the homeowners). They were hired to remove the asbestos in the popcorn of the ceiling after an ice dam caused water to leak in in February of 2019 (insurance claim). First quote was missing the hallway. Took 3 weeks to re-quote, still didn’t come look in person. Took another 3 weeks to get a phone call to make an appointment – the appointment was in 2 days. Told us the day before they arrived, when I asked, that they didn’t quote removing the 3 light fixtures and that would be our responsibility. After the first visit there was still asbestos in the corners everywhere the ceiling met the walls AND they had painted down on the walls and kitchen cabinets. Their tape took off large chips of paint off the cabinets and heat register. They broke some of our refrigerator magnets. They moved our belongings, but didn’t put them back. When they came back to “re-work”, they informed us the morning they arrived that they would paint the walls themselves and what color did we want? We didn’t have a color picked out – didn’t know they would be painting – made a suggestion to match the yellow color of an adjacent room – came home to “Circus Peanut Orange”. Not only was it an atrocious color, they missed spots, got paint on the door trim and baseboards, left big drips, and left craters in the wall from where they removed the clear corner protectors, which took wall with them, and they didn’t fill the craters. Then they refused to cover the damages, or get a quote to determine the damages. Their insurance probably would have paid for the improper and negligent workmanship, but they never offered. I had to take them to court for the lack of reasonable care they displayed. They finally paid up in January of 2020. BEWARE of Tom Key and Techtron Engineering. They do not care about customer satisfaction.
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