Deer Run Animal Wellness Center

I am writing to you as my wife and I have grave concerns about the service and care given to our pet, Ernie (a 12 year old cocker spaniel) at Deer Run Animal Wellness Center in Midlothian, Virginia. On Sept 5, the doctor from Deer Run called and informed us that Ernie was ready to go home after a v…

I am writing to you as my wife and I have grave concerns about the service and care given to our pet, Ernie (a 12 year old cocker spaniel) at Deer Run Animal Wellness Center in Midlothian, Virginia. On Sept 5, the doctor from Deer Run called and informed us that Ernie was ready to go home after a very expensive surgery ($2400) performed by Dr. Lay. My wife and myself were extremely happy to hear this and then went to Deer Run to take Ernie home. When they brought Ernie out, he was walking fine but then immediately started to collapse on the floor. Dr.Martin said he was just weak and also the floor was slippery. After collapsing like this, we were fully expecting them to keep Ernie for further observations, but instead Dr. Martin carried him out to our car. After about 10-15 minutes of driving, he stopped breathing and died! They should have kept him in their hospital when he started collapsing in their office. We really believe Dr. Nay should have concurred with his stepmother and refused to do the surgery due to his serious heart condition and age. For such a very expensive medical procedure, we were not expecting to have Ernie die 10 minutes after getting him back from Deer Run.