Sandra today was very polite and always check up on me, she keeps me laughing and has good scene of humor. today me and my girlfriends and family really enjoy her service i couldn't ask for any better waitress!

Always looking for new restaurants, the Pied Piper had an unusual exterior/facade, so my wife & I went for Brunch on Sun., Sept. 30, 2012. The dining experience was disappointing, at best. The seating host, a young Asian girl, should be retrained in customer relations because when I asked her about the wait before being seated, she was interrupted by the cashier, a not-so-knowledgable young girl who couldn't do a transaction, so the host ignored me, fixed the problem, then went into the kitchen (!!!), ignoring me again, came out & headed into a different direction when I stopped her & insisted on an answer from her. She was obviously VOID of customer appreciation. But wait ..... it got WORSE!! We opted to sit @ counter (not normal for us), where 3 couples (including us) waited to place orders. Finally a young man came & took not 3 orders, but only 1!! Later 2 different waitresses took the orders for the other 2 couples. The wait staff, in general, were amatuerish & inexperienced & it showed. They were in a constant, near frantic motion but achieved little due to their wasteful,inefficient & repeated trips to their tables (serving 1 item @ time instead of multi-tasking). And oh yes, the wait staff had duties all over the restaurant, instead of a designated area. It was exasperating watching such hard but wasteful effort. From the outside the place looks large but once inside, it is very small. So much for fancy facades. We WON"T go back.