Jackie King — Feb 06, 2015
On Monday, February 2, 2015, I began discussing with Felicia a Chevrolet Equinox that was on their lot. After performing my due di…
On Monday, February 2, 2015, I began discussing with Felicia a Chevrolet Equinox that was on their lot. After performing my due diligence on the vehicle I decided that I would like to purchase the vehicle and I scheduled a time to test drive it Friday, February 6, 2015, and meet with someone about purchasing the vehicle. In order for this to be accomplished I had to take a day off work and travel about an hour and a half to get to their dealership. On Thursday I was sent an email confirming my appointment on Thursday, February 5, 2015, and I responded confirming my appointment. On Friday I drove to Elizabeth City for my appointment. I even received a call from Felicia, while on my way, confirming that I was coming. When I arrived I was greeted, introduced to the salesman and offered something to drink. Felicia went to retrieve the keys. Immediately it became evident that there was a "problem", as she could not locate the keys. After conferring with numerous people, the car I had came to purchase was conveniently sold on Thursday. I however was offered two other vehicles, slightly higher price and not even the same make or model. I expect the 'ol bait and switch from a grimy used car lot, but not someone that is supposed to be a reputable dealer. I felt pressured and uncomfortable. I had done my research and knew what I was purchasing, but when that was conveniently no longer available I wasn't satisfied purchasing something that I did not want. So, not only had I lost a day o
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On Monday, February 2, 2015, I began discussing with Felicia a Chevrolet Equinox that was on their lot. After performing my due diligence on the vehicle I decided that I would like to purchase the vehicle and I scheduled a time to test drive it Friday, February 6, 2015, and meet with someone about p…
On Monday, February 2, 2015, I began discussing with Felicia a Chevrolet Equinox that was on their lot. After performing my due diligence on the vehicle I decided that I would like to purchase the vehicle and I scheduled a time to test drive it Friday, February 6, 2015, and meet with someone about purchasing the vehicle. In order for this to be accomplished I had to take a day off work and travel about an hour and a half to get to their dealership. On Thursday I was sent an email confirming my appointment on Thursday, February 5, 2015, and I responded confirming my appointment. On Friday I drove to Elizabeth City for my appointment. I even received a call from Felicia, while on my way, confirming that I was coming. When I arrived I was greeted, introduced to the salesman and offered something to drink. Felicia went to retrieve the keys. Immediately it became evident that there was a "problem", as she could not locate the keys. After conferring with numerous people, the car I had came to purchase was conveniently sold on Thursday. I however was offered two other vehicles, slightly higher price and not even the same make or model. I expect the 'ol bait and switch from a grimy used car lot, but not someone that is supposed to be a reputable dealer. I felt pressured and uncomfortable. I had done my research and knew what I was purchasing, but when that was conveniently no longer available I wasn't satisfied purchasing something that I did not want. So, not only had I lost a day o
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