Quality Assurance Managed Services for IVR, Web Self-Service & Contact Center...Proactively Optimizing Customer-Facing Technologies

IQ Services empowers businesses to improve customer satisfaction through quality assurance managed services for contact center, IVR and other communications technologies. By generating and reporting on millions of voice and data transactions annually, we deliver insight and actionable information about customer interactions through monitoring, testing, surveys and other professional services. (www.iq-services.com)