This company are CROOKS!!! Their "SERVICE CALL" consists of charging the customer LABOR CHARGES @ $125 per hour for their Tech's DRIVE TIME, plus MILEAGE @ $1.25 per mile. I live 52 miles from the Warrior shop. I have had to call them out twice since February. Both times, I was charged $250 just for the Tech to DRIVE to my residence and back to the shop, plus $81 for Mileage both ways... For a total of $662 In Drive Time & Mileage. All of this, in addition to the Tech's ACTUAL Labor Time at my residence, along with the parts used... As a home customer, I can understand paying a reasonable and competitive Service-Call Charge *Which typically ranges as a Set-Rate Charge from {$100-$150} *The service-call charge is to be expected - for home service repair calls* >>>>> But the WAY this company charges their home customers is just robbery. *** If you can find a local plumbing company that can work on your grinder pump, you are better off to hire them! * I was unaware that I could hire someone else to service my {customer owned} pump. The grinder tank and pump were already installed at the home, when I purchased the home. So, this company's Name & Information Tag is on the starter panel. Owning a home with a grinder pump has been a new experience and learning curve, for me.