Lost my business and I am starting to hear this everywhere. She told me my item would be done the week before 10/20/2012 and when I made a special trip to pick them up she told me without remorse that "Sorry, lady was sick" and would be ready by following Tuesday 10/23/2012. I unfortunately as I do not work out of her home like she does I couldnt make it there by Tuesday night. She actually called me late that night and said I needed to be by that night, which I couldnt. She also told me that she was leaving the next day for a month and I had to be by to pickup my items by lunchtime. Well I work an hour away, I am not making a special trip. After we argued on the phone she sdai for me to be there by 6pm or I would not get my item. Well, its the day of (10/24/2012), I picked up my jacket by 5:40pm and when I was picking it up I told the guy (I believe her son) in a nice way, that unfortunately Michelle has lost my business as this has happened to many times before. He actually said "Thats ok we have more business then you, get out of my f'ing home". He started to chase after me to get me out, and scared my daughter that was with me. Well it should be your business not your home. Anyway, lost my business forever and I will try and post about this everywhere I can.