How to define worst and the very worst? If a full score at 100 Under 10 would be the worst Then 1 would be the very worst Apparently this facility are the "1" Dropped off same day on Sep 14th when the accident occurred and replied back ready to drive on Nov 16th 2 months and 2 days for a repair job and still have some dent in the cargo space which left or maybe even forgot to repair until when i show up to pay the deductible? Do you have any idea how many times I have called in? How much I pay for the Penske rental weekly? How much money I lose just because your facility replied back one more week during every time I call in to follow up? Today I asked about which part took the longest time to fix,they replied the front bumper which costs 2 weeks to order and ship from the manufacturer located in Germany,that's really impressive and I know truck repair costs time but why just fix the truck body and wait for 2 weeks to get the parts overseas rather than fix the body and order the parts in the meantime??? Also I mentioned dozens of times that since have already waiting for the parts to arrive why not take the truck to the dealership for a free maintenance which already included when I bought the truck during the time? Waste customer's time and money. The worst of the worst. Updated 06/16/23 The left fog light which they definitely use the after-market parts to replace during repair period cracked from inside since this February and I have to find a dealership to get it replaced,what can I say? The worst-worst-worst body shop ever