Colton Barbich — Apr 13, 2022
HIGHLY DO NOT RECOMMEND! My house burning down was the worst situation I have ever experienced, and this company made it beyond u…
HIGHLY DO NOT RECOMMEND! My house burning down was the worst situation I have ever experienced, and this company made it beyond unbearable. I was unfortunate enough to have a house fire and got convinced to use this company for the rebuild. Immediately after signing the contract with them, I found out how big of a mistake I had made. The company does not care about the customer at all. They were rarely at the site to check the progress. All management that was in charge of the project were only at the house once every 1-2 months to check on what had been completed. I was forced to switch the type of tile flooring, fridge, and cabinets I had already chosen since they would not order the materials until three months after I gave them my selections, which resulted in them being five months back-ordered. The site should have easily been completed in 6 months, and this company turned it into one year and ten months long... When the construction was near completion, Kowalski told me the house was safe to move back into. Then the same night I moved most of my belongings back into the house, the county came by to inspect, and I was told I could not sleep in the house due to major unfinished electrical work and inspections. I was forced to leave all my belongings in the house for another week and move into a hotel. Kowalski made this stressful and sad situation one hundred times more miserable. Then, after almost two years of dealing with Kowalski and their horrid customer service, they changed the amount I owed to them for the rebuild. I had to fight them over this extra charge that was obviously incorrect. I got told by managers that they had made a mistake and added almost $5000 to the invoice, and it was indeed a mistake. Then after I paid all the remaining invoices, Kowalski decided that it was no longer an error and forced me to pay the amount they previously took off and threatened to send my account to collections and void my warranty if I did not pay the remaining balance immediately. I cannot stress enough to stay away from this company and not use Kowalski for any reason whatsoever, in my opinion. Turning one of the worst moments of my family's life into an even worse situation. I hope this review can save other families from going through such a horrible situation.
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HIGHLY DO NOT RECOMMEND! My house burning down was the worst situation I have ever experienced, and this company made it beyond unbearable. I was unfortunate enough to have a house fire and got convinced to use this company for the rebuild. Immediately after signing the contract with them, I found …
HIGHLY DO NOT RECOMMEND! My house burning down was the worst situation I have ever experienced, and this company made it beyond unbearable. I was unfortunate enough to have a house fire and got convinced to use this company for the rebuild. Immediately after signing the contract with them, I found out how big of a mistake I had made. The company does not care about the customer at all. They were rarely at the site to check the progress. All management that was in charge of the project were only at the house once every 1-2 months to check on what had been completed. I was forced to switch the type of tile flooring, fridge, and cabinets I had already chosen since they would not order the materials until three months after I gave them my selections, which resulted in them being five months back-ordered. The site should have easily been completed in 6 months, and this company turned it into one year and ten months long... When the construction was near completion, Kowalski told me the house was safe to move back into. Then the same night I moved most of my belongings back into the house, the county came by to inspect, and I was told I could not sleep in the house due to major unfinished electrical work and inspections. I was forced to leave all my belongings in the house for another week and move into a hotel. Kowalski made this stressful and sad situation one hundred times more miserable. Then, after almost two years of dealing with Kowalski and their horrid customer service, they changed the amount I owed to them for the rebuild. I had to fight them over this extra charge that was obviously incorrect. I got told by managers that they had made a mistake and added almost $5000 to the invoice, and it was indeed a mistake. Then after I paid all the remaining invoices, Kowalski decided that it was no longer an error and forced me to pay the amount they previously took off and threatened to send my account to collections and void my warranty if I did not pay the remaining balance immediately. I cannot stress enough to stay away from this company and not use Kowalski for any reason whatsoever, in my opinion. Turning one of the worst moments of my family's life into an even worse situation. I hope this review can save other families from going through such a horrible situation.
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