I just had the best experience ordering floweres through Pro Flowers.I am the Senior Vice President of a mortgage company in Maryland. I was scrambling before the holiday's and picked up the phone to ask for assistance ordering a few bouquet's of flowers for Thanksgiving. My fortune was that Ms. Sandy Mumma from San Diego California answered the phone for Pro Flowers. She was Professional, Sweet, and Patient with my order. I was all over the map and confused with the process of multiple orders. She made the whole experience wonderful and her ability to make me feel confident with my selection deserves to be recognized. Thomas J Haley Senior Vice President Washington Home Mortgage