Here is my problem i bought 2 fireplaces i live in Indiana well one of them cought on fire and killed our dog I asked them to take care of my home damages they paid for the fire/ smoke damage our dog was a German shepherd he was from Germany trained just for me I was in the Marines. I have asked them to cover our loss on Sammy the dog and I had 3 fire marshals investigator look the fire box over and they said. We are still at risk so I asked the Whalen company to send me 2 replacements they did. Well I told them the people who bought the units need to know because. If someone runs the fireplaces they can catch on fire I asked Tom price what happens if a family gets killed your going to blow them off with a insurance story we lost our dog because of a bad switch and the company will not cover our Sammy they don't care about life it's about Greed send your fireplaces back it will kill your pets and your family