KC's Improvement & Construction Co., Inc.

HOMEOWNERS BEWARE! I hired KC Improvements for structural repairs under my home in May 2015. Once the job was completed to their satisfaction, payment was requested immediately. This was before a walk through had been completed or issues that I had with several spots on my floor were ever address…

HOMEOWNERS BEWARE! I hired KC Improvements for structural repairs under my home in May 2015. Once the job was completed to their satisfaction, payment was requested immediately. This was before a walk through had been completed or issues that I had with several spots on my floor were ever addressed. I emailed the owner Keith about several concerns that I had with the job. Foremost being that the estimate included $600 worth of fees for an electrician and an HVAC subcontractor. Neither of which were necessary for the completion of my job. When I questioned Keith and the foreman Larry about this, I was told that the plumber took longer than they planned. When I questioned them about all the extra supplies that were not used, I was told by Larry that “it all washes out in the end”. When I questioned them about the downspout leader that my landscaper installed during a separate job and why this wasn’t removed from my estimate, there was no response. I received another invoice with an email stating that should I want an itemization of what they did, it would cost me $115.00 an hour with a 4 hour minimum fee. If they had nothing to hide and could honestly stand by their work, why would they demand $460 to prove the integrity of their estimate? I have paid the full balance, but will never use KC Improvements for a job again. I warn others to do the same.