I purchased several York HVAC units from Rodrigo and Kyle Mechanical. Last winter one of the units had a heater coil failure and Rodrigo came out to troubleshoot the issue. He took the faulty part with him and promised to get a warranty replacement. That was 7 or 8 months ago and he refuses to return my call or answer my emails. The only other contact I had at the company, Melanie, no longer works there. I still have many years left on the warranty but the installer appears to be ghosting me. I am contacting York for resolution and posting this review as a warning to potential customers of Kyle Mechanical.