Travis charged us $500 dollars for labor for a job that took less than an hour for John and another employee to re tie a well pump that had been put in wrong. When I called to talk to Travis about the outrageous labor charge he stated that there is a lot that goes on behind the scene for them to prep for a job. Please know I was charge a $350 charge for the use of the truck on top of a $500 labor charge. He also told me they start charging for labor the min they start loading their truck with tools. I told him I feel taken advantage of and that I would never use them or recommend them. I also told him I plan to post my experience with them. He stated go ahead he had plenty of other customers. I would recommend going someone else for a genuine company with integrity because this is not the place.