Duwet Pools & Spa

PLEASE BEWARE!!! This company promises everything and delivers poor quality workmanship. Their owner doesn't care if you complain. RUN FROM THIS CONTRACTOR! YOU WILL WISH YOU HAD!!!!I contracted DuWet Pool Company to resurface and retile my existing pool. He has a fair bid, but once he started the j…

PLEASE BEWARE!!! This company promises everything and delivers poor quality workmanship. Their owner doesn't care if you complain. RUN FROM THIS CONTRACTOR! YOU WILL WISH YOU HAD!!!!I contracted DuWet Pool Company to resurface and retile my existing pool. He has a fair bid, but once he started the job, he started "adding" on all sorts of extras... when I had difficulty choosing tile, he would not help me. I had a timeline to finish the pool, a family get together... he just kept threatening me that he would not get the job done in time and kept putting me to the back of the work list... a two week job ended up being SIX weeks! A total nightmare! The paver company which was doing the deck was rescheduled over and over due to the owners disregarding phone calls and not returning them. Then, when the tile was placed, very expensive glass tile, it was put in at odd angles... nothing lines up! It looks terrible! The new pool is only two weeks old and the grout is cracking already and the pool tile is falling out. When I advised the owner, he said his job was done and I would get my bill... he then padded the bill to an excess of THREE thousand dollars and refused to provide me with any materials receipts. He threatened to put a lien on my home and sue me if he did not receive payment... I have paid him as of today via certified mail, but I will have to spend an ADDITIONAL two thousand to fix his mess! This man is disorganized, unprofessional and rude! RUN FROM THIS COMPANY!!!!